We are looking for an IT Assistant to join our team and work alongside the IT Manager at our Bolton office. The role involves supporting around 70 staff across the Northwest, helping with day-to-day IT issues and keeping our systems running smoothly.
This is a role for someone who already has some IT support experience and wants to build on it by getting involved in a wide range of tasks.
Job Title:
IT Assistant
Reporting to:
IT Manager
Location:
Farnworth Office
Depot:
Hall Lane, Farnworth, Bolton, BL4 7QF
Contract Type:
Full-time, Permanent (subject to successful completion of a 3month probationary period)
Working Hours:
37.5 hours per week
Renumeration
Package:
- £30-£33k Depending on experience and qualifications
- Annual Profit Related Bonus
- Workplace Pension
- Accident and Life Cover (after successful probationary period)
- Career development where you will benefit from a wide range of support and training
Holidays:
35 days annual leave including bank holidays and two-week Christmas shutdown
About us
We are a specialist civil engineering and highways contractor serving local and transport authorities throughout the North West of England. Our aim is to deliver sustainable projects within the North West, enhancing infrastructure and accessibility of communities, whilst minimising environmental impact and reinvesting locally.
With over 75 years of experience working on North West highway projects, we have gained a distinguished reputation for delivering hugely successful schemes. Our multi award-winning collaborative and proactive methods guarantee the best level of service for our clients.
The business provides a wide range of civil engineering and highway construction services, utilising its highly skilled internal workforce and a network of subcontractors. Its area of expertise lies in executing intricate and challenging projects, including but not limited to drainage schemes, intersection enhancements, and public infrastructure development.
The majority of our income, approximately 80%, is generated from extended framework contracts with local Northwest authorities, which typically span from 4 to 10 years. In addition, the company also serves House Builders and Tier 1 Contractors, carrying out S278 and S38 works on their behalf.
We thrive by working with our clients from early inception of the project to provide cost effective solutions. Additionally, we assist clients in preparing funding bids and provide initiatives in community engagement and methods of delivery. Our Social and Environmental responsibility track record is exceptionally strong, surpassing our competitors on Quality Bids and Social Value Matrices. Our Clear Management controls and structure ensure efficiency, and as partners of Framework contracts, we have a sizable forward order book extending over four years.
Our projects are solely located within the North West of England, with most of our schemes within Greater Manchester or the neighbouring areas.
Key Responsibilities
- 1st and 2nd line support – answering calls and emails, resolving IT issues and logging them properly.
- Setting up and maintaining PCs, laptops, phones, printers and AV/telephony equipment.
- Supporting the IT Manager with updates, system maintenance and project work.
- Assisting with system administration (Active Directory, Office 365, Azure, SharePoint, Teams, OneDrive).
- Keeping the IT asset register up to date and checking software licences.
- Working with suppliers to sort out hardware and software issues when needed.
- Visiting other sites in the region to set up or support equipment.
- Helping staff with other company software such as Coins, Compliance Genie and Contractor Genie.
Candidate Requirements
Essential Requirements:
- A working knowledge of IT support, especially Office 365, Azure, Teams, SharePoint and OneDrive.
- At least a year’s experience in a similar role (or equivalent hands-on experience).
- Windows 10/11 and Active Directory (including Group Policy).
- Familiarity with mobile technologies (iOS, Android, Intune).
- Someone organised and approachable, with the ability to deal with more than one task at a time.
- Full UK driving licence and access to a car (occasional travel to other sites).
Desirable Requirements:
- Degree in Computer Science or similar, or equivalent experience.
- Certifications such as Microsoft, CompTIA A+/Network+, Cisco, VMware.
- Knowledge of Windows Server (2016+).
- A good understanding of networking.
- Experience using Adobe Creative Suite (InDesign, Photoshop, Premiere Pro).
How to Apply
Applicants can apply by sending a CV with a covering letter to hr@gcox.co.uk
We are looking for an IT Assistant to join our team and work alongside the IT Manager at our Bolton office. The role involves supporting around 70 staff across the Northwest, helping with day-to-day IT issues and keeping our systems running smoothly.
This is a role for someone who already has some IT support experience and wants to build on it by getting involved in a wide range of tasks.
Job Title:
IT Assistant
Reporting to:
IT Manager
Location:
Farnworth Office
Depot:
Hall Lane, Farnworth, Bolton, BL4 7QF
Contract Type:
Full-time, Permanent (subject to successful completion of a 3month probationary period)
Working Hours:
37.5 hours per week
Renumeration
Package:
- £30-£33k Depending on experience and qualifications
- Annual Profit Related Bonus
- Workplace Pension
- Accident and Life Cover (after successful probationary period)
- Career development where you will benefit from a wide range of support and training
Holidays:
35 days annual leave including bank holidays and two-week Christmas shutdown
About us
We are a specialist civil engineering and highways contractor serving local and transport authorities throughout the North West of England. Our aim is to deliver sustainable projects within the North West, enhancing infrastructure and accessibility of communities, whilst minimising environmental impact and reinvesting locally.
With over 75 years of experience working on North West highway projects, we have gained a distinguished reputation for delivering hugely successful schemes. Our multi award-winning collaborative and proactive methods guarantee the best level of service for our clients.
The business provides a wide range of civil engineering and highway construction services, utilising its highly skilled internal workforce and a network of subcontractors. Its area of expertise lies in executing intricate and challenging projects, including but not limited to drainage schemes, intersection enhancements, and public infrastructure development.
The majority of our income, approximately 80%, is generated from extended framework contracts with local Northwest authorities, which typically span from 4 to 10 years. In addition, the company also serves House Builders and Tier 1 Contractors, carrying out S278 and S38 works on their behalf.
We thrive by working with our clients from early inception of the project to provide cost effective solutions. Additionally, we assist clients in preparing funding bids and provide initiatives in community engagement and methods of delivery. Our Social and Environmental responsibility track record is exceptionally strong, surpassing our competitors on Quality Bids and Social Value Matrices. Our Clear Management controls and structure ensure efficiency, and as partners of Framework contracts, we have a sizable forward order book extending over four years.
Our projects are solely located within the North West of England, with most of our schemes within Greater Manchester or the neighbouring areas.
Key Responsibilities
- 1st and 2nd line support – answering calls and emails, resolving IT issues and logging them properly.
- Setting up and maintaining PCs, laptops, phones, printers and AV/telephony equipment.
- Supporting the IT Manager with updates, system maintenance and project work.
- Assisting with system administration (Active Directory, Office 365, Azure, SharePoint, Teams, OneDrive).
- Keeping the IT asset register up to date and checking software licences.
- Working with suppliers to sort out hardware and software issues when needed.
- Visiting other sites in the region to set up or support equipment.
- Helping staff with other company software such as Coins, Compliance Genie and Contractor Genie.
Candidate Requirements
Essential Requirements:
- A working knowledge of IT support, especially Office 365, Azure, Teams, SharePoint and OneDrive.
- At least a year’s experience in a similar role (or equivalent hands-on experience).
- Windows 10/11 and Active Directory (including Group Policy).
- Familiarity with mobile technologies (iOS, Android, Intune).
- Someone organised and approachable, with the ability to deal with more than one task at a time.
- Full UK driving licence and access to a car (occasional travel to other sites).
Desirable Requirements:
- Degree in Computer Science or similar, or equivalent experience.
- Certifications such as Microsoft, CompTIA A+/Network+, Cisco, VMware.
- Knowledge of Windows Server (2016+).
- A good understanding of networking.
- Experience using Adobe Creative Suite (InDesign, Photoshop, Premiere Pro).
How to Apply
Applicants can apply by sending a CV with a covering letter to hr@gcox.co.uk
